Iwatsu Client Services which works in conjunction with Iwatsu Enterprise Services to enable the following features on TAPI-compliant client applications:
Incoming call screen pop of TAPI-compliant application contact record on a Client PC. Make an outbound call via an Iwatsu telephone from a Windows application such as Microsoft Outlook. Place a call on hold / retrieve a call from hold within a TAPI compliant application.
Outlook2000 and above
ACT!Version 5 and below
*NOTE: Third-party applications are outside the control of Iwatsu Voice Networks and may require customization to support the above features. Optional license or hardware may be required.